Using the partner desk
These terms apply when you browse the website or sign in to use payin, AEPS, payout, QTransfer, DMT, recharge, BBPS or UTI PAN. By creating an account or sending a transaction, you agree to them.
Your account
You must give correct business and KYC details. You are responsible for activity under your login. We may pause an account if the details are false, the wallet is misused, or a service partner asks us to stop a transaction.
Wallet, charges and services
Wallet balance is used only for services enabled on your account. The charge or commission shown before you confirm a transaction is the amount that will be applied. A request can stay pending while the operator or bank responds. A failed transaction is not a completed service.
Receipts and support
Keep the transaction id from your receipt. If money has moved and the status is unclear, raise a support ticket with that id. We will reply in the ticket thread.
Changes
We may update these terms when a service or a legal requirement changes. The latest version on this page is the one that applies.